Privacy Policy

QL Academy Limited - Privacy Policy

Last Updated: [Date]

Welcome to QL Academy Limited's Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you engage with our online courses and services.

1. Information We Collect

1.1 Personal Information: When you enroll in an online course, we may collect personal information such as your name, email address, contact details, and any other information necessary for course registration.

1.2 Payment Information: In the case of paid courses, we collect payment information, including credit card details. Please note that we do not store sensitive payment information; all transactions are securely processed through reputable payment gateways.

1.3 Usage Data: We may collect information about your interactions with our online courses, including log files, IP addresses, and device information.

2. How We Use Your Information

2.1 Course Registration: We use your personal information to facilitate course registration, provide access to online course materials, and communicate important course-related information.

2.2 Payment Processing: Payment information is used for processing course fees and ensuring a secure and seamless transaction experience.

2.3 Communications: We may use your contact information to send important updates, announcements, and information related to your enrolled courses.

2.4 Improving User Experience: Usage data helps us understand how participants interact with our online courses, allowing us to enhance and optimize the learning experience.

3. Data Security

3.1 Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

3.2 Third-Party Services: While we strive to protect your information, we cannot guarantee the security of information transmitted to or from third-party services, such as payment processors.

4. Sharing Your Information

4.1 Course Instructors: Limited information may be shared with course instructors for the purpose of effective course administration.

4.2 Third-Party Service Providers: We may use third-party services for payment processing, analytics, and other support services. These providers are bound by their own privacy policies.

5. Cookies and Tracking Technologies

5.1 Cookies: We use cookies to enhance your browsing experience and collect information about your interactions with our website. You can manage cookie preferences through your browser settings.

6. Your Choices and Rights

6.1 Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us through the provided contact information.

6.2 Opting Out: You can opt out of receiving non-essential communications by following the opt-out instructions in the communication or by contacting us.

7. Changes to the Privacy Policy

7.1 Updates: We may update this Privacy Policy periodically to reflect changes in our practices. Any changes will be effective upon posting the updated policy on our website.

8. Contact Us

For any inquiries or concerns regarding your privacy or this Privacy Policy, please contact:info@qlacademy-sa.com

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