Terms and Condition

QL Academy - Online Terms and Conditions

1. Acceptance of Terms

By enrolling in any online course offered by QL Academy Limited, you agree to adhere to the following Terms and Conditions. Please carefully read and understand them before proceeding with the registration process.

2. Course Registration

2.1 Eligibility: Participants must meet the specified eligibility criteria for each online course. QL Academy reserves the right to verify participant eligibility at any time during the course.

2.2 Payment: Course fees must be paid in full before gaining access to the online course materials. Payment details and deadlines will be provided upon registration. QL Academy does not guarantee access for participants with outstanding fees.

3. Cancellation and Refund Policy

3.1 Cancellation by Participant: Participants may cancel their enrollment within a specified timeframe for a refund. Refund amounts will be subject to administrative fees. No refunds will be provided for cancellations made after the specified deadline.

3.2 Cancellation by QL Academy: QL Academy reserves the right to cancel or reschedule online courses due to unforeseen circumstances. In such cases, participants will be offered the option to transfer to another session or receive a full refund.

4. Code of Conduct

4.1 Respectful Behavior: Participants are expected to maintain a respectful and inclusive online learning environment. Any form of harassment, discrimination, or disruptive behavior will not be tolerated.

4.2 Intellectual Property: All online course materials provided by QL Academy are the intellectual property of QL Academy Limited and may not be reproduced, distributed, or shared without explicit permission.

5. Certification

5.1 Attendance: Participants must engage with the online course content as outlined in the course requirements to be eligible for certification. Failure to meet these requirements may result in the denial of certification.

5.2 Assessment: Participants may be required to complete online assessments to demonstrate understanding. Results are final, and appeals will be considered only under exceptional circumstances.

6. Privacy Policy

6.1 Data Collection: QL Academy collects and processes personal information in accordance with its Privacy Policy. By enrolling, participants consent to the collection and use of their personal information for online learning purposes.

7. Modification of Terms

QL Academy Limited reserves the right to modify these Online Terms and Conditions at any time. Participants will be notified of any changes, and continued enrollment implies acceptance of the modified terms.

8. Contact Information

For any inquiries or concerns regarding these Online Terms and Conditions, please contact : info@qlacademy-sa.com

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